FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

What are the different types of intimate odour?

We all have our unique scent. It's natural. But there are factors that can create external odours that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odour. Bodily fluids including menstrual blood, urine, and semen also create external odour. Noticable odour may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a noticable fishy odour which should be discussed with your doctor. If an odour is particularly strong or lasts for several days even with regular hygeine, speak with your doctor about it.

Why should I use an intimate wash?

We all use many products specifically formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynaecologists and dermatologists. 

What causes vaginal dryness?

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy and what starts as a dryness problem can often become a relationship problem.  Vagisil® ProHydrate® Internal & External Hydrating Gels were created to relieve vaginal dryness so you can enjoy your intimate life in any moment. 

Always read the label and follow the directions for use.

What makes Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant unique?

Vagisil® ProHydrate® Internal & External Hydrating Gels are the only intimate Moisturisers with ProHydrate Complex, a special blend of Moisturisers including Hyaluronic Acid, which feels like your own natural moisture.

Always read the label and follow the directions for use.

Is Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant compatible with condoms?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is compatible with natural rubber latex, and polyisoprene condoms. Not compatible with condoms made with polyurethane.

Always read the label and follow the directions for use.

Can I use ProHydrate if I am peri-menopause/post-menopause?

Yes, Vagisil® ProHydrate® Internal & External Hydrating Gels are intended to be used for all women who experience vaginal dryness including women who are experiencing peri-menopause or post-menopause.