FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

Is it OK to use intimate care products that contain fragrance?

Many gynaecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Protect and Unscented lines. All of our products are gynaecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you. 

Isn't the vagina a self-cleaning oven?

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and feces that can accumulate and cause odour and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

Why do I have vaginal itching?

All sorts of things can cause itch. Everyday things like detergents, pads and liners, pubic area hair removal, friction, sweat, tight clothing, and hormonal changes can cause itching. Intense itching is often a symptom of a yeast infection or other common vulvovaginal infections such as Bacterial Vaginosis (BV) or Trichomoniasis. If you think an infection may be causing itching, speak with your healthcare professional for proper treatment of the underlying infection. Vagisil® cremes and wipes can help stop the itching instantly, so you feel relief as you get treatment for the infection.

What can I do if I'm experiencing external (vulvar) itching?

Vagisil® Anti-Itch Cremes and Wipes are safe and effective treatments to relieve external vulvar itching due to common things like shaving, perspiration, menstruation, yeast infections, etc.

What is a Dry Wash spray?

Dry Wash deodorant spray gives you a fresh and clean feeling without a shower. Vagisil® Dry Wash goes on clear and leaves no white residue. Spray directly on your body or on your underwear, pad or liner. Great for an instant freshen-up before a date, after a workout, or during your period when you want a little extra odour protection — anytime you can't grab a shower.

What makes Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant unique?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.