FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defence and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

What are the different types of intimate odour?

We all have our unique scent. It's natural. But there are factors that can create external odours that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odour. Bodily fluids including menstrual blood, urine, and semen also create external odour. Noticeable odour may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odour which should be discussed with your doctor. If an odour is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Why should I use an intimate wash?

We all use many products specially formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynaecologists and dermatologists.

Will Vagisil® Cremes cure a yeast infection?

No, Vagisil® Cremes will not cure yeast infections, but will relieve external itch that is associated with a yeast infection.

Is Vagisil®Ultra Fresh® Powder safe to use?

Yes. Vagisil® Ultra Fresh® Powder is made with natural corn starch and is 100% talc free. It's specially formulated for the vulva and is gynaecologist-tested. 

Why would I use a vulvar powder?

Vagisil® Ultra Fresh powder is made with corn starch that absorbs moisture and odour to keep your intimate area fresh and comfortable. Its smooth, silky feel also protects from irritation due to chafing.

When should I use a spray?

You can use a Vagisil® spray whenever you need a little boost of freshness. Say you squeezed in a yoga class at lunch, or have a date right after work, or sweat through your commute… They’re great for on-the-go. 

What causes vaginal dryness?

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy and what starts as a dryness problem can often become a relationship problem.  Vagisil® ProHydrate® Internal & External Hydrating Gels were created to relieve vaginal dryness so you can enjoy your intimate life in any moment. 

What makes Vagisil ProHydrate Gels unique?

Vagisil® ProHydrate® Internal & External Hydrating Gels are the only intimate Moisturisers with ProHydrate Complex, a special blend of Moisturisers including Hyaluronic Acid, which feels like your own natural moisture.

Are Vagisil ProHydrate Gels compatible with condoms?

Yes. Vagisil® ProHydrate® Internal & External Hydrating Gels are compatible with natural rubber latex, and polyisoprene condoms.