FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

Do I really need special products for my vulva?

Products formulated for your entire body can throw off the external vaginal pH balance and may cause discomfort or even irritation. All Vagisil® products are designed especially for vulvar use – pH balanced, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists.

Why would I use a vulvar powder?

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

Can Dry Wash® spray be used on underwear or pads?

Yes! Vagisil® Dry Wash® sprays can be sprayed on directly on your external vulvar area, as well as on your everyday underwear, pads, liners, period underwear or bladder leaks underwear. Use anytime you want a burst of Scentisitive Scents® or Healthy Detox freshness, or a boost Odor Block® protection.

Can I use Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant if I am experiencing peri/post-menopause?

Yes! Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is intended to be used for all women who experience vaginal dryness including women who are experiencing peri-menopause or post-menopause.

Can I use a Vagistat® treatment during my menstrual period?

Please see a Vagistat® instruction leaflet PDF.