FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

What are the different types of intimate odor?

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Why should I use an intimate wash?

We all use many products specially formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists. 

What causes vaginal dryness?

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy if sex becomes painful. Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant was created to relieve vaginal dryness, so you can enjoy a pain-free, healthy sex life.

What makes Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant unique?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.

Is Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant compatible with condoms?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is compatible with natural rubber latex, and polyisoprene condoms. Not compatible with condoms made with polyurethane.