FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

Are your products tested on animals?

None of the Vagisil® cosmetic products have been tested on animals.

What are the different types of intimate odor?

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

What are the causes of a yeast infection?

A yeast infection is caused by an organism called Candida, which is a type of yeast. Healthy women usually have this yeast in the vagina. Either an overgrowth or rapid growth of this yeast can cause a vaginal yeast infection. The symptoms of a vaginal yeast infection can include any or all of the following: Vaginal Itching, Vaginal Discharge, Vaginal Soreness/Burning/Irritation, Rash/Redness.

Why do women get repeated yeast infections?

Please see a Vagistat® instruction leaflet PDF.

Can I use a Vagistat® treatment during my menstrual period?

Please see a Vagistat® instruction leaflet PDF.