FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

Do I really need special products for my vulva?

Products formulated for your entire body can throw off the external vaginal pH balance and may cause discomfort or even irritation. All Vagisil® products are designed especially for vulvar use – pH balanced, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists.

Are your products tested on animals?

None of the Vagisil® cosmetic products have been tested on animals.

What are the different types of intimate odor?

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Is it OK to use intimate care products that contain fragrance?

Many gynecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Detox and Unscented lines. All of our products are gynecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you. 

Why should I use an intimate wash?

We all use many products specially formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists. 

What is the difference between Vagisil® washes and typical cleansers?

Vagisil® washes are specially formulated for the vulva and are pH balanced to intimate skin. Soaps have a pH much higher than intimate skin, and even typical washes and cleansing bars are typically formulated at a pH higher than the intimate area.

Isn't the vagina a self-cleaning oven?

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and feces that can accumulate and cause odor and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

Can I use Vagisil® washes on my entire body?

Absolutely. They are great to use in the external intimate area and all over since they are formulated at an acidic pH just like skin.

Why do I have vaginal itching?

All sorts of things can cause itch. Everyday things like detergents, pads and liners, pubic area hair removal, friction, sweat, tight clothing, and hormonal changes can cause itching. Intense itching is often a symptom of a yeast infection or other common vulvovaginal infections such as Bacterial Vaginosis (BV) or Trichomoniasis. If you think an infection may be causing itching, speak with your healthcare professional for proper treatment of the underlying infection. Vagisil® cremes and wipes can help stop the itching instantly, so you feel relief as you get treatment for the infection.

What can I do if I'm experiencing external (vulvar) itching?

Vagisil® Anti-Itch Cremes and Wipes are safe and effective treatments to relieve external vulvar itching due to common things like shaving, perspiration, menstruation, yeast infections, etc.

How do I choose an anti-itch product?

Vagisil® offers a variety of products to soothe intimate itch. For the strongest medicine for intense itch, try Maximum Strength Anti-Itch Creme. For instant relief of everyday itch, try Regular Strength Anti-Itch Creme. If you have sensitive skin, try fragrance-free Sensitive Anti-Itch Crème with Hydrocortisone. And for instant relief on-the-go, Vagisil® offers Maximum Strength Medicated Anti-Itch Wipes.

 

Will Vagisil® Anti-Itch Cremes cure a yeast infection?

No, Vagisil® Anti-Itch Cremes will not cure yeast infections. They are designed to instantly relieve the external burning and itching that is associated with a yeast infection. For yeast infection treatment, try Vagistat® 1, Vagistat® 3 or Vagistat® 7.

Is it safe to use Vagisil® Anti-Itch Creme while pregnant?

If you believe you are pregnant or are breast-feeding we recommend that you consult your doctor before using any medicated product.

Are Vagisil® wipes flushable?

No. Please do not flush wipes. Please follow disposal directions on package.

Is Vagisil® Odor Block® Powder safe to use?

Yes. Vagisil® Odor Block® Powder is made with natural corn starch and is 100% talc free. It's specially formulated for the vulvar area and is gynecologist-tested. With our Odor Block® technology, it's also great for underarms, under breasts, skin folds, between thighs – anywhere want to feel fresh and comfortable.

Why would I use a vulvar powder?

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

What is a Dry Wash® spray?

Dry Wash® deodorant spray gives you a fresh and clean feeling without a shower. Vagisil® Dry Wash® goes on clear and leaves no white residue. Spray directly on your body or on your underwear, pad or liner. Great for an instant freshen-up before a date, after a workout, or during your period when you want a little extra odor protection — anytime you can't grab a shower.

When should I use a Dry Wash® spray?

You can use Vagisil® Dry Wash® Sprays whenever you need a little boost of freshness. Say you squeezed in a yoga class at lunch, or have a date right after work, or sweat through your commute... They’re great in between showers and on-the-go. 

Can Dry Wash® spray be used on underwear or pads?

Yes! Vagisil® Dry Wash® sprays can be sprayed on directly on your external vulvar area, as well as on your everyday underwear, pads, liners, period underwear or bladder leaks underwear. Use anytime you want a burst of Scentisitive Scents® or Healthy Detox freshness, or a boost Odor Block® protection.

What causes vaginal dryness?

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy if sex becomes painful. Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant was created to relieve vaginal dryness, so you can enjoy a pain-free, healthy sex life.

What makes Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant unique?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.

Is Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant compatible with condoms?

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is compatible with natural rubber latex, and polyisoprene condoms. Not compatible with condoms made with polyurethane.

Can I use Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant if I am experiencing peri/post-menopause?

Yes! Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is intended to be used for all women who experience vaginal dryness including women who are experiencing peri-menopause or post-menopause.

What are the causes of a yeast infection?

A yeast infection is caused by an organism called Candida, which is a type of yeast. Healthy women usually have this yeast in the vagina. Either an overgrowth or rapid growth of this yeast can cause a vaginal yeast infection. The symptoms of a vaginal yeast infection can include any or all of the following: Vaginal Itching, Vaginal Discharge, Vaginal Soreness/Burning/Irritation, Rash/Redness.

What can I do if I'm experiencing vaginal itching?

If you are experiencing vaginal itching, we recommend you talk with your doctor or healthcare professional about your symptoms to determine whether you have a yeast infection. If you've previously been diagnosed yeast infection, you can use Vagistat® 1, Vagistat® 3 or Vagistat® 7 to cure most vaginal yeast infections. For instant relief of external vulvar itching associated with a yeast infection, try Vagisil Anti-Itch cremes or wipes.

Why do women get repeated yeast infections?

Please see a Vagistat® instruction leaflet PDF.

Can I use a Vagistat® treatment during my menstrual period?

Please see a Vagistat® instruction leaflet PDF.

What is the difference between Vagistat® 1, Vagistat® 3 and Vagistat® 7?

Vagistat® gives you three options that treat most vaginal yeast infections using the same effective medicines as the leading brand, but at lower prices. Vagistat® 1 is the strongest formula and cures most yeast infections in a single dose. Vagistat® 3 & Vagistat® 7 are both efficacious and use the most popular medicine to treat yeast infection. They're just as effective, but full treatment is spread over more days. If you're pregnant, the CDC only recommends a 7 Dose treatment, but talk to your doctor. All Vagistat® treatments are FSA eligible.