FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

What are the different types of intimate odor?

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Is it OK to use intimate care products that contain fragrance?

Many gynecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Detox and Unscented lines. All of our products are gynecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you. 

What is the difference between Vagisil® washes and typical cleansers?

Vagisil® washes are specially formulated for the vulva and are pH balanced to intimate skin. Soaps have a pH much higher than intimate skin, and even typical washes and cleansing bars are typically formulated at a pH higher than the intimate area.

Isn't the vagina a self-cleaning oven?

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and feces that can accumulate and cause odor and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

Is it safe to use Vagisil® Anti-Itch Creme while pregnant?

If you believe you are pregnant or are breast-feeding we recommend that you consult your doctor before using any medicated product.

Are Vagisil® wipes flushable?

No. Please do not flush wipes. Please follow disposal directions on package.

What is a Dry Wash® spray?

Dry Wash® deodorant spray gives you a fresh and clean feeling without a shower. Vagisil® Dry Wash® goes on clear and leaves no white residue. Spray directly on your body or on your underwear, pad or liner. Great for an instant freshen-up before a date, after a workout, or during your period when you want a little extra odor protection — anytime you can't grab a shower.

Can Dry Wash® spray be used on underwear or pads?

Yes! Vagisil® Dry Wash® sprays can be sprayed on directly on your external vulvar area, as well as on your everyday underwear, pads, liners, period underwear or bladder leaks underwear. Use anytime you want a burst of Scentisitive Scents® or Healthy Detox freshness, or a boost Odor Block® protection.