FAQs

One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need. Call our Consumer Resources team toll-free at 1-800-431-2610.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

Do I really need special products for my vulva?

Products formulated for your entire body can throw off the external vaginal pH balance and may cause discomfort or even irritation. All Vagisil® products are designed especially for vulvar use – pH balanced, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists.

What are the different types of intimate odor?

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Is it OK to use intimate care products that contain fragrance?

Many gynecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Detox and Unscented lines. All of our products are gynecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you. 

Why should I use an intimate wash?

We all use many products specially formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists. 

What is the difference between Vagisil® washes and typical cleansers?

Vagisil® washes are specially formulated for the vulva and are pH balanced to intimate skin. Soaps have a pH much higher than intimate skin, and even typical washes and cleansing bars are typically formulated at a pH higher than the intimate area.

Isn't the vagina a self-cleaning oven?

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and feces that can accumulate and cause odor and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

Can I use Vagisil® washes on my entire body?

Absolutely. They are great to use in the external intimate area and all over since they are formulated at an acidic pH just like skin.

Are Vagisil® wipes flushable?

No. Please do not flush wipes. Please follow disposal directions on package.

Is Vagisil® Odor Block® Powder safe to use?

Yes. Vagisil® Odor Block® Powder is made with natural corn starch and is 100% talc free. It's specially formulated for the vulvar area and is gynecologist-tested. With our Odor Block® technology, it's also great for underarms, under breasts, skin folds, between thighs – anywhere want to feel fresh and comfortable.

Why would I use a vulvar powder?

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

What is a Dry Wash® spray?

Dry Wash® deodorant spray gives you a fresh and clean feeling without a shower. Vagisil® Dry Wash® goes on clear and leaves no white residue. Spray directly on your body or on your underwear, pad or liner. Great for an instant freshen-up before a date, after a workout, or during your period when you want a little extra odor protection — anytime you can't grab a shower.

When should I use a Dry Wash® spray?

You can use Vagisil® Dry Wash® Sprays whenever you need a little boost of freshness. Say you squeezed in a yoga class at lunch, or have a date right after work, or sweat through your commute... They’re great in between showers and on-the-go. 

Can Dry Wash® spray be used on underwear or pads?

Yes! Vagisil® Dry Wash® sprays can be sprayed on directly on your external vulvar area, as well as on your everyday underwear, pads, liners, period underwear or bladder leaks underwear. Use anytime you want a burst of Scentisitive Scents® or Healthy Detox freshness, or a boost Odor Block® protection.