One woman's questions are every woman’s questions

Think you’re alone? Think again. Millions of women are asking the same questions you are, and we’re here to give you the answers you need.

What is pH, and why does it matter?

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defence and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area. 

Do I really need special products for my vulva?

Products formulated for your entire body can throw off the external vaginal pH balance and may cause discomfort or even irritation. All Vagisil® products are designed especially for vulvar use – pH balanced, safe and effective for sensitive intimate skin, and tested by gynaecologists and dermatologists.

What are the different types of intimate odour?

We all have our unique scent. It's natural. But there are factors that can create external odours that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odour. Bodily fluids including menstrual blood, urine, and semen also create external odour. Noticeable odour may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odour which should be discussed with your doctor. If an odour is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Is it OK to use intimate care products that contain fragrance?

Many gynaecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Detox and Unscented lines. All of our products are gynaecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you.

Why should I use an intimate wash?

We all use many products specially formulated for a specific area of the body -- toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynaecologists and dermatologists.

What is the difference between Vagisil® washes and typical cleansers?

Vagisil® washes are specially formulated for the vulva and are pH balanced to intimate skin. Soaps have a pH much higher than intimate skin, and even typical washes and cleansing bars are typically formulated at a pH higher than the intimate area.

Isn't the vagina a self-cleaning oven?

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and faeces that can accumulate and cause odour and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

Why do I have vulvar itching?

All sorts of things can cause itch. Everyday things like detergents, pads and liners, pubic area hair removal, friction, sweat, tight clothing, and hormonal changes can cause itching. Intense itching is often a symptom of a yeast infection or other common vulvovaginal infections such as Bacterial Vaginosis (BV) or Trichomoniasis. If you think an infection may be causing itching, speak with your healthcare professional for proper treatment of the underlying infection. Vagisil® creams and wipes can help stop the itching instantly, so you feel relief as you get treatment for the infection.

What can I do if I'm experiencing external (vulvar) itching?

Vagisil® Medicated Creme is a safe and effective treatment to relieve external vulvar itching due to common things like shaving, perspiration, menstruation, yeast infections, etc.

Will Vagisil® Cremes cure a yeast infection?

No, Vagisil® Cremes will not cure yeast infections, but will relieve external itch that is associated with a yeast infection.

Is it safe to use Vagisil Creme while pregnant?

If you are pregnant or breast-feeding we recommend that you not start using Vagisil® Creme without first consulting with your doctor.

Are Vagisil® wipes flushable?

No. Please do not flush wipes. Please follow disposal directions on package.

Is Vagisil®Ultra Fresh® Powder safe to use?

Yes. Vagisil® Ultra Fresh® Powder is made with natural corn starch and is 100% talc free. It's specially formulated for the vulva and is gynaecologist-tested. 

Why would I use a vulvar powder?

Vagisil® Ultra Fresh powder is made with corn starch that absorbs moisture and odour to keep your intimate area fresh and comfortable. Its smooth, silky feel also protects from irritation due to chafing.

What is an intimate deodorant spray?

Intimate Deodorant spray gives you a fresh, clean feeling instantly. Vagisil® Scentsitive Scents spray on clear and leaves no white residue. Spray directly on your body or on your underwear, pad or liner.

When should I use a spray?

You can use a Vagisil® spray whenever you need a little boost of freshness. Say you squeezed in a yoga class at lunch, or have a date right after work, or sweat through your commute… They’re great for on-the-go. 

What causes vaginal dryness?

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy and what starts as a dryness problem can often become a relationship problem.  Vagisil® ProHydrate® Internal & External Hydrating Gels were created to relieve vaginal dryness so you can enjoy your intimate life in any moment. 

What makes Vagisil ProHydrate Gels unique?

Vagisil® ProHydrate® Internal & External Hydrating Gels are the only intimate Moisturisers with ProHydrate Complex, a special blend of Moisturisers including Hyaluronic Acid, which feels like your own natural moisture.

Are Vagisil ProHydrate Gels compatible with condoms?

Yes. Vagisil® ProHydrate® Internal & External Hydrating Gels are compatible with natural rubber latex, and polyisoprene condoms.